We will investigate the theory of conflict in a variety of venues, but particularly in business settings. Using lecture, discussions, research, case studies, role playing and an interactive web site, we will review theoretical and applied issues in causes of conflict, prevention, use in problem solving and creativity. We will look at constructive conflict, escalation practices, justice and peacekeeping. We will examine types of alternative dispute resolution commonly used in legal, political and business environments.
Semester Offered
Offered fall of even-numbered years